One on One Human Resource Consulting

Meet Our Staff

Richard L. Frigon, President

People are Rich’s passion. Solving people issues and understanding personality and behavior and its impact on individual, team, and leadership performance is his experience. Applying his experience in solving your employee problems and frustrations and elevating individual and team performance is his expertise.

For the past 23-plus years, Rich has been developing the leadership skills and abilities of his clients’ leadership teams. His expertise comes from his experience in the leadership trenches: coaching, advising, and counseling business owners, entrepreneurs, leaders, managers, professionals, and teams in companies as small as 10 and as big as 58,000 employees. For 18 years, Rich worked with a personality and behavioral assessment process to coach individual and team performance.

Rich's consulting strength lies in his coaching skills and his ability to improve individual and team performance with a sincere, intuitive, and practical approach that gets results. Whether coaching an up-and-comer or an effective leader, dealing with the most difficult team conflict, poor performers, or personality conflicts, his direct, nurturing, and facilitative approach is intuitive and experience based. His extensive and diverse business experience and ability to understand personality and behavior has fostered his reputation as an effective leadership coach. Leaders, entrepreneurs, and business owners know Rich for providing pragmatic and effective business advice as it relates to solving people, team, and performance issues.

Academically, Rich received both his Bachelor’s and Master’s degrees from Western New England University. While in college, Rich studied business as well as organizational behavior, leadership, and psychology.

Rich is known for developing and maintaining long-term client relationships, with a strong passion toward customer service and commitment to his clients. After hours, Rich is very much involved with enjoying his family, traveling in their fifth-wheel camper, and snowmobiling during the winter months.

Jackie Frigon, Office Manager

Jackie manages the One on One office and has been supporting a fast-paced, high-performance Human Resource consulting office for 12 years. Her previous experience includes 16 years in the Marketing and Strategy & Research divisions of Mass Mutual Life Insurance Co. Jackie also manages the office for a financial advisor on a part-time basis. She is known for her friendly personality, commitment to customer service, excellent follow-up skills, and overall professionalism.

While not at the office, Jackie enjoys spending time with her family, volunteering to support her children’s sports teams and school activities, traveling and camping in her fifth wheel.