When trust and rapport are established, relationships thrive and lead to deeper connections and improved results via employees giving extra discretionary effort.

Being a leader in today’s organizations is not just about managing tasks, achieving goals, and hitting the KPIs; there is an expectation from the people who work for you to have a positive, reciprocating relationship.

Selfless is the opposite of selfish. If you’re selfless, you think less about yourself and more about others; you are generous and kind. Being selfless is like being altruistic – another word for giving to others without personal gain.

Positional Authority refers to the power and influence one holds due to their position within an organization.

Discover key strategies like assessing intent, using the "sandwich" approach, and maintaining clarity and empathy. Learn how to provide constructive feedback that empowers individuals and enhances team success while preventing minor issues from escalating.