“I first met Rich Frigon more than 20 years ago through a colleague at work.  I was a Plant Manager with a plastic pipe company in charge of 120 employees in a 24 hour a day operation at the time.  Our team was struggling with high turnover while spending countless hours and dollars on training new employees.  While giving Rich a tour of our facility he asked me “how much money do you spend on maintaining your equipment in a given year?”.  I gave him the answer.  He then asked the same style question on how much money we spent maintaining our forklifts in a given year.  I gave him that answer also.  He then asked “how much money do you invest in your leadership with specialized training to help them improve in a given year?” I answered that question also.  The answer was ZERO!

I knew right then I needed to work with Rich.  Over time Rich was able to take my relatively blue-collar leadership team to heights I never dreamed of with focused individualized training, 360 Peer Reviews, and Conflict training just to name a few.  The results were significant as our turnover dropped dramatically.  So much so that Rich began to work with other facilities within our organization to help with similar problems and he was able to achieve the same positive results.

Rich helped develop my team to the point where it was less taxing on myself to lead my team.  They had the tools necessary to handle most situations without my intervening because Rich had advanced their leadership ability.  Another significant value provided by One On One Inc. was their situational coaching as my team encountered various leadership challenges.  The guidance and advice Rich provided was always practical and meaningful to my team.

If you are looking for someone to help improve your team through specialized Leadership training then I highly recommend Rich Frigon and the One-on-One team.”

— Dave Pare
Retired Plant Manager

“One On One Inc has been an extremely valuable leadership and team development partner with teams I have led in three different organizations.  Rich and team’s approach of using standardized instruments to help leaders understand themselves and how they are perceived, with detailed and interview-based 360 feedback to add color means that the process is repeatable and that improvements are measurable and sustainable.  The process of understanding each team member relative to other team members using objective data drives not only individual growth, but also step-change team effectiveness gains.  I have experienced the significant benefits with three completely different companies, at all levels of the organization from Shop-Floor to C-Suite.  One On One Inc is part of my “standard work” when forming new teams.”

— Christopher G. Isenberg
Vice President – Process Excellence and Transformation, JD Irving

I have worked with Rich Frigon and the team at One On One in multiple roles over the last 15 years.  My initial exposure was as a new leader of a large international team where I went through the 360 Review process as well as took my team through the same assessment.  The learnings allowed us to really focus on developing our culture as a leadership team and hone in on the leadership improvement needs and skill sets of each team member.  We then deployed Rich and the team to work with each of the individual leaders down a few levels at the manufacturing site leader and direct report teams.  This was simultaneously deployed in roughly 10 locations covering 4 countries.  We eventually covered over 100 leaders in our organization, all who went through 360 reviews and conflict management.  Additionally, we used the skill and gap assessments to develop personal development plans for each individual which Rich and the team followed throughout the year to monitor progress and provide individual coaching.

Another valuable use of One On One HR that I used was situational coaching.  We had several instances of a new leader joining, tough individual circumstances, or bad team dynamics where we deployed Rich and the team to help work through an improvement plan. This involved a deep assessment of the current situation using the tools at their disposal, feedback to the individual, formulation of a plan, and followup on the plan.  What I greatly appreciated was the collaborative approach we had to work on these often-sensitive situations. 

So, here we are 15 years later and I find myself a new leader in a private equity held portfolio company with a young leadership team that has not experienced formal coaching.  I have recently engaged One On One to conduct 360 reviews, conflict management, and skills assessments for my team leaders.  I have no doubt we will have a successful shift in our effectiveness as a team in part due to the engagement with Rich and the team at One On One HR.

— Judson Boothe
President & CEO

“Over the past several years our business has grown significantly, at times causing stress to our team and requiring our leaders to quickly adapt to the changing environment. We have often called on the wonderful team at One On One, Inc. to help us navigate these challenging periods by providing executive coaching to our leaders and floor managers. One On One has a powerful way of uncovering the issues that hold us back, and providing feedback that helps get everyone into alignment. I can clearly see improvements in our communication, delegation and teamwork, which link directly to productivity, and ultimately to our bottom line.

We have greatly benefited from the One On One coaching methods, and we highly recommend them to businesses experiencing stress from the changing business environment, or to those that simply need a leadership tune up.

— Dave Hudson
CEO - Joining Industries, Inc.

“One on One consulting has provided leadership development for many employees in prior organizations where I had team leader responsibility.  Rich and his company have provided detail-oriented feedback as well as quantitative coaching for prior teams and individuals for me over the last 30 years.  He has provided coaching to help high potential associates reach their full potential as well as coached those that needed to improve performance to an acceptable level.  One on One Consulting provides significant value to organizations by addressing individual and team behavior in need of change as well as leveraging the strengths that exist within an individual or team.  The value to the organization is simply powerful results.

I can say that with the help of One on One Consulting, I have witnessed teams and individuals become stronger as a result of the engagement with Rich Frigon and his team.  As an additional benefit, the Team Leaders and employees' feedback is one of gratitude.  I have heard countless times "this is the best leadership training I have ever had!"

If you need to improve results and morale in your organization, I highly recommend Rich and One on One Consulting to help strengthen talent and improve the overall performance.”

— Gail Ciccione
Leadership, Manufacturing, and Supply Chain Executive